Shop Trading Hours: 10:00-18:00 Open 7 days. Tel: (+612) 95728288
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Policy

 

 
Membership Policy
The 'I Love You' Beads warehouse is for members only. You need to become a member before you can purchase items at our member's price. If you compare us to retail shops, you will find our warehouse prices are much lower. Our members receive up to 70% off the normal retail price. The membership fee is only $10 and this will last till the 31st December 2016.
 
To become a member follow the instructions below:
1. Go to our home page.
2. Click on 'Register' at the top of the page.
3. Enter your details.
 
If you are an existing member of I Love You Beads Shop at Leichardt, but you have not made online purchases before, follow the 3 steps above. At step 3, enter your details AND your membership number found on your membership card.
Along with the great savings that our members enjoy by purchasing items at the member's price. 
 
Handling Fee
$3 handling fee will be charged per order.
 
Shipping Policy
FREE Regular Postage within Australia with minimum $30 purchase
$5 Postage fee will be charged for order with less than $30.
@ I Love You Beads Online effective from 08/05/2014
 
Regular Post (Australia)
Regardless of the size of your order, we can post it to anywhere within Australia FREE OF CHARGE (with min. $30 purchase). A small fee of $3 is added to each order to cover handling and care efforts.
All orders will be posted within 2 working days of receiving payment. For metropolitan areas and large rural cities, please allow 2-5 working days for your parcel to arrive. It may take a few days longer for isolated areas.
Regular post will be processed from Monday to Thursday.
 
For Express Order (within Australia)
If you require an urgent delivery of your order, you can choose Express Postage which allows receipt of your parcel within one working day of payment. Your order to be sent in first priority. Please notify us at the time of check out or send an additional email to leichhardt@iloveyou.net.au, delay may cause due to without notification.
Please be aware, the Express Post fees will be charged on top of your order.
A small fee of $3 is added to each order to cover handling and care efforts.  Payment for postage will depend on the weight of your order (the system will automatically calculate for each order). Express Postage schedule is as follow:
 
Parcels less than or equal to 500g: $10.85
For every additional 500g: $2.20 extra
 
For example: 1.5KG order will be charged as $15.25
Express will be processed within one working day.
 
International post
For customers who are located outside of Australia, you are not required to pay immediately after submitting order. We will added the international postage on top of your order manually. After that we will send you a PayPal-Request Money link by email later.
If you have a special request, please email us leichhardt@iloveyou.net.au or call us on +612 95728288.
 
Refund & Exchange Policy
I Love You Beads Shop will happily Refund your purchase in full within 7 days, Exchange or Credit Note for 100% of value within 21 days.
1. No Refund, Exchange or Credit on Special or On-Sale items (Clearance items).
2. All returns must be accompanied by the original receipt for prove of purchase.
3. Any returns must be in original packaging and in a completely unaltered state.
4. Postage is not refundable or returns.

 

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